Delivery

Delivery

Items are dispatched within 1-2 working days, You will receive your items within 2-3 working days direct to your door after dispatch.

All items must be signed for, we understand you may not be in so you have the option for the delivery address to be a workplace, neighbour or a fitting centre of your choice.

All our tyre prices include vat, insurance and delivery to England, Wales, Scotland and the Highlands.
A small surcharge will apply to the Islands, Scilly, Isle of White and Isle of Man and Northern Ireland, however delivery time will be longer. Please contact us for more details.


We now have an European and International courier service available, and will be happy to arrange this for you, though this will be at an extra cost. Please contact us for prices before Paying for any goods. When we ship outside the EU, customs in your country will determine what level of duty and tax to apply to your shipment (if any) dependant on the goods and price. We recommend that you contact customs in your country to determine local levels of duty and tax that you the buyer will need to pay.

You can purchase items directly from our fully secure online shop by credit/debit card anytime 24 hours a day 7 days a week. We aim to process all orders received overnight and through the day by 4pm, so that as many orders as possible can be sent out quickly. Any orders placed after 4pm will not go out until the next working day. Orders placed after 4pm on Friday and throughout the weekend will all be dispatched on the Monday (unless it is a Bank Holiday when it will be Tuesday).

If there are to be any significant delays we shall contact you to see if you are happy to wait before processing your order. Once your order has been processed we will send you an email invoice.

Delivery is done by a third party courier company under contract with New tyres quick. In case of absence, the delivery person is supposed to leave a delivery notice in your mailbox. You should then contact the New tyres quick customer service and the courier company within 3 to 4 days after initial delivery attempt. As the tyres will need to be signed for, unfortuantly we are unable to leave the tyres in a designated place without a signature. However you can have the delivery address to a neighbours or work place.
After this deadline, the items will be returned to New tyres Quick. In that case, return fees of £30.00 vat included, will be charged to you and deducted from any refund.

 

Terms & Conditions


Cancellations

To ensure your items are dispatched quickly, we have a 1 hour deadline for cancellations.

Please check carefully your tyres, size, load index and speed rating is correct as returns are not accepted for incorrect tyres ordered.


Returns

Returns are accepted for faulty or damaged goods.

These tyres need to be signed for when delivered to you.

So please inspect the products on delivery before signing for them, and reject if necessary, with the reason why. The courier will accept the returned items.


Then please Contact Us with all the details.


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