Frequently ASKED Questions

No matter how vague, if it’s a question about your vehicle, Our team will do their best to get your questions answered.

How much money will I save?

On average our customers save £20 per tyre, this is after your £10 fitting charge, £80 when you buy the 4 tyres.

The price you see is inclusive of tyre, delivery, VAT and insurance. You will notice on some tyre sites that they show you an amazing cheap price but add on another £9 or £12 for having them delivered to you, or an extra £5 when you only need the one tyre.

What types of payments do you Accept?

We accept PayPal and bank transfers, check out our payments section for our bank account number.

How do I find my tyre size for my car?

It is stamped on the outside of your tyre. it is 4 sets of numbers and a letter 205 55 R 16 91 V Please see what these numbers mean  on our tyre size page for more help. R means radial, the type of construction that it is made of, all modern tyres are made this way so not really needed.

I can't find my tyres on your Website?

First double check that you have the right size and that it's been entered correctly. See What these numbers mean on our tyre size page for more help identifying your size. If still no joy Simply email us your tyre request and we will do the search for you.sales@newtyresquick.com

Why can I not just enter my registration number to find them for me?

Most vehicles have optional tyre sizes, steel or alloy wheels, so it all depends on what was chosen to what tyres are fitted. So not a reliable or accurate way of choosing because you will still need to check to confirm the tyre size before you purchased. Some vehicles have larger tyres on the rear and not all registration systems detect this.

When should I change my tyres?

The legal limit is 1.6mm but various Governing bodies recommend changing at 3mm for maximum safety and performance.

What is the legal tread depth?

UK. Law requires car tyres to have a minimum 1.6mm of tread across the centre three quarters of the tread and around the entire circumference.

How do i check my tyres?

There are tread depth indicators around the tyres tread. See our tyre care page for more help.

If the car fails the MOT, is the old MOT test certificate still valid until its expiry date?

An MOT test certificate is valid until the expiry date, however if your vehicle fails before this date and you do not rectify the defects then you are knowingly driving a defective vehicle. Which is a criminal offence

Is free fitting better?

There is no such thing as free fitting, it’s included there somewhere and our prices show that. So after £10 fitting from a local garage or mobile fitters. We are still cheaper, and peace of mind as your car is in a garage that you know and trust or even better fitted on your door step, not literally but so you don't have to leave the house. Fitting options.

Where can I get them fitted?

You have many choices. Mobile fitters, local garage with your service, main dealers and national companies. Please see Fitting options.

How long do tyres last for?

A lot of different factors affect the life of the tyre, Tyres should be changed after 5 years Please check out our tyre age page

Why are my tyres worn unevenly?

Fully answered on the tyre care page.

How long does it take to get my tyres?

Usually 2 - 3 days, please allow up to 5 Days. Main land UK only. Check out our delivery and payments page

Does the speed rating on the tyre make a difference?

Yes, please check out our, what these numbers mean on our tyre size page

Can I cancel my order?

So we can dispatch quickly, we allow 1 hour cancelling period. Please email us at customer services with your customer number. See our terms and conditions for more information.

Can I get a refund?

Yes, for damaged or faulty goods, please check carefully before delivery and refuse the order, then contact us at customer services wrong size tyres does not receive a refund so please check carefully.

My car is due an MOT, will it pass?

Please check out the MOT help page, for more uncommon faults

Email your questions to our information team info@newtyresquick.com


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