Terms and Conditions

Updated

New tyres quick is a UK based Company suppling tyres to mainland UK and Highlands.
All our prices include insurance and delivery costs for Mainland UK and the Highlands.
We now have an European and International courier service available, and will be happy to arrange this for you, though this will be at an extra cost. Please contact us for prices before Paying for any goods. When we ship outside the EU, customs in your country will determine what level of duty and tax to apply to your shipment (if any) dependant on the goods and price. We recommend that you contact customs in your country to determine local levels of duty and tax that you the buyer will need to pay.

When supplying information please double check before placing the order. In the event of an error in the wording of the email address or recipient's details, New tyres quick cannot be held liable for being unable to confirm the order or make the delivery. Please ensure that you use an active up to date email address as this is how we will contact you if any issues arise.

New Tyres Quick is part of the Forever Family Forever Free group of Companies and will be listed as that with Paypal.

We are committed to providing the safest and most secure shopping experience available online.

We solely use a secure server technology which implements Secure Socket Layering (SSL) to protect your details and assist you in your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions every day.

New tyres quick does not guarantee absolute availability of products.

New tyres quick commits itself to processing the orders placed on the Website in ‘real time’ while quantities last and if the product ordered is not available, New tyres quick will contact and inform you, usually by email as soon as possible, offering an alternative tyre or the cancellation and refund of the total amount of the product out of stock.

If an alternative product is less expensive than the initial product ordered New tyres quick will offer a credit note available in your online account or a refund of the balance. If an alternative to an unavailable product is more expensive than the initial product ordered you will need to pay the balance between the two prices to New tyres quick.

Updated

Whist every effort has been used to ensure that the correct image has been used for the correct tyre pattern, we cannot guarantee that the tyre delivered to you will be the exactly the same as the image. You can be assured that the tyre you purchase will be the one that is describe in the title and the description.

The images and tyre efficiency for the Budget tyres are the New Tyres Quick symbol, which we have chosen to use as different budget tyres become cheaper at other times due to the supply of stock, we will choose the Best option for you. You can be assured that we only sell quality budget tyres with a 5 year manufacturer warranty against manufacturer defects in the making of the tyre. If you have purchased a budget tyre from us and would like replacements to be the same tyre brand and pattern or you would like to know the tyre efficiency rating, please do not hesitate to contact us and we will search for the exact pattern if possible, for you.

Order modification

Change of delivery address for the package(s) will be taken into account, but not guaranteed after the order is paid for. You may, however, at your own risk, request a change of delivery address from the courier company. In that case New tyres quick cannot be held responsible for any delivery error or loss of the packages by the courier company.
Please contact us for the correct courier service.

Order modification of the order details (size, make, profile, invoicing or delivery address) maybe possible after the 1 hour cancellation period, but this is not always the case, this is to ensure a quick delivery service for all customers of New tyres quick.
Payment by Bank transfer

Please refer to the "Payment Information"section to obtain the bank details for New tyres quick. The order will not be considered valid until New tyres quick's bank has received payment (allow 1-2 business days for transfers) If you bank with Natwest this can be instant and tyres will be dispatched following a successful transfer.

To help against online fraud any unconfirmed PayPal addresses will need to be confirmed through email by contacting the buyer to confirm the purchase and the postal address, orders will not be processed until confirmation has been received.

Any order for which payment is not received within seven days of your receipt of the order confirmation will be automatically cancelled.

Delivery notification

Delivery is done by a third party courier company under contract with New tyres quick. In case of absence, the delivery person is supposed to leave a delivery notice in your mailbox. You should then contact the New tyres quick customer service and the courier company within 3 to 4 days after initial delivery attempt. As the tyres will need to be signed for, unfortuantly we are unable to leave the tyres in a designated place without a signature. However you can have the delivery address to a neighbours or work place.
After this deadline, the items will be returned to New tyres Quick. In that case, return fees of £30.00 vat included, will be charged to you and deducted from any refund.

You can purchase items directly from our fully secure online shop by credit/debit card anytime 24 hours a day 7 days a week. We aim to process all orders received overnight and through the day by 3pm. Any orders placed after 6pm will not go out till the next working day. Orders placed after 3pm on Saturday and throughout the weekend will all be dealt with on the Monday (unless it's a Bank Holiday when it will be Tuesday). If there are to be any significant delays we shall contact you to see if you are happy to wait before processing your order. Once your order has been processed we will send you an email invoice.

Collecting and selling personal data

Information communicated by you is destined for the sole use of New tyres quick which will have to transmit all or part of the information to its business partners with the aim of order processing, order shipping or providing service to its customers. By purchasing from New Tyres Quick you agree to allow us to place you on our mailing list and send you emails for marketing and feedback purposes, which you are free to unsubscribe at anytime.
Personal data collected by New tyres quick shall not be sold or communicated to external contacts for advertising purposes.
In agreement with the Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to request access or to modify your personal nominal data at any time.

Intellectual property rights

The texts, pictures, sounds, graphics, animations and videos as well as their arrangements on our web sites are subject to the law regarding copyright and other related rights. The contents of this web site may not be copied, distributed, changed or made available to third parties. Some of our web sites also include pictures, which are subject to the copyright of third parties. Unless otherwise stated all trademarks on our web site are protected. On our web sites no permission to use our intellectual property or the intellectual property of third parties is granted.

All our content, information data, pricing and sizing are to the best of our knowledge, We continuously update to keep it within current guidelines. E&OE "Errors and Omissions Excepted". E&OE is a legal disclaimer that notifies you that, without prejudice, that the content and/or validity of the subject data may change without notice.

image: new tyres symbol

Certain images © Michelin Tyre PLC and used with permission.


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